FAQs

  1. How can I purchase Christopher Radko merchandise?
  2. Does the Christopher Radko Company replace and/or repair broken ornaments?
  3. How can I contact the Christopher Radko Customer Service Department?
  4. How can I get a copy of the current Christopher Radko catalogue?
  5. How can I ensure that I will receive emails from Christopher Radko?
  6. Web Browser Requirements and Viewing Preferences.

QHow can I purchase Christopher Radko merchandise?

Christopher Radko does not sell direct to the public. All Christopher Radko merchandise is sold through specialty retailers and select department stores. To find a retailer in your local area or on the web, please visit the Where to Shop page.

QDoes the Christopher Radko Company replace and/or repair broken ornaments?

Unfortunately, The Christopher Radko Company does not replace broken ornaments. It is recommended that you contact the original Radko retailer where the ornament was purchased. If you would like to purchase a new ornament, you can find a retailer in your area, or on the web, by visiting the Where to Shop page.

QHow can I contact the Christopher Radko Customer Service Department?

There are three ways to submit a customer service inquiry to The Christopher Radko Company. The quickest way is via email to customerservice@christopherradko.com. You can also call toll free at 1-800-RADKO-09 (1-800-723-5609) or mail your inquiries to:

Customer Service, c/o Christopher Radko Showroom
240 Peachtree St. NW
AmericasMart Bldg 1, Suite 18E20
Atlanta, GA 30303.

QHow can I get a copy of the current Christopher Radko catalogue?

To purchase a copy of the current Christopher Radko catalogue, please visit one of the Preferred Online Retailers listed in the Where To Shop section of the Radko website. Christopher Radko catalogues can only be purchased through authorized Christopher Radko retailers.

QHow do I make sure that I will receive emails from Christopher Radko?

We encourage you to register with us! Go to “Sign-Up” at the top of the page and complete all of the fields required. Be sure to add newsletter@christopherradko.com to your list of approved senders.

QWeb Browser Requirements and Viewing Preferences.

For best performance, be sure that JavaScript and cookies are enabled on your internet browser. This site is best viewed using Safari 3.0+, Internet Explorer 8.0+, and FireFox 3.5+. From time to time, the Radko site will use popup windows to display information. To view popup windows you may need to change your browser’s settings.